If you know nothing about computers but have a need for occasional technical support or problem solving (installation of new drivers or programs, update of existing ones, virus and malware removal), all you need to do is to install small and free program called Teamviewer and let us log in to your computer. You can sit down and relax, or have a cup of coffee, while we solve all the problems. And don’t worry; noone can enter your PC without you knowing it because the access password changes every time you run Teamviewer!
Dropbox is a great tool for collaboration of team members who are located at various places in the world, or even inside the same city. You and your colleagues simply drop the files (pictures, short video clips or text documents) in the Dropbox and you can all use them. But if you run large project, it can get a bit messy. You need to organise folders, sort documents and double-check for viruses and malware. If you have no time for that let us do it for you, we will administer your Dropbox. Confidence is ofcourse guaranteed.
Having a forum at your web site is the best way for your members or visitors to gather, talk and exchange experience about your products/service or pretty much anything else. It also increases your authority and enhances customers’ relation management. There’s almost no need for dedicated customer support if you run a forum. But if you don’t know anything about running one, let us do it for you. We recommend IP.Board as paid solution or phpBB or SMF (Simple Machines forum) as free solution. We will install it, configure it, do SEO, add necessary plugins and protect it from hackers, spammers and bots.
The word webinar comes from the two words – web and seminar. So, webinar is kind of a seminar that takes place on internet instead in some conference room. It is ideal for people and companies doing business over internet, or simply for those who have their staff at several physical locations. All you need to have is computer, microphone, web camera and decent internet connection. The same applies for webinar participants. If you don’t know how to organise one, let us do it for you.
Blogging is good way to keep your site customers, visitors and everyone else informed about latest and greatest things that are going on in your company. But if you don’t know anything about Wordpress, plugins, skins, set-up and installation, don’t worry. We can set-up a blog for you, according to your wishes or requirements. Then all you need to do is to publish all relevant news, articles, newsletters, announcements, etc. You don’t have the time for that? No problems, we can do that for you, after you provide us with relevant articles, pictures and video clips.
If you need to create any kind of promotional video for your business, company or specific event, but don’t know how, don’t worry. Our experts will do it for you, following your ideas and guidelines. We will also upload it to YouTube, Rutube, Vimeo or any other video-sharing site on the Internet.
How to use our resources and potentials in the development of the domestic tourist offerings? Our approach to the solution of this question includes the activities in the following fields: Development and promotion of a tourist product, research of potential markets for receptive tourism, training of tourist personnel, integral promotion of tourist destinations, branding of hotels and catering facilities, tourist attractions or regions.
Our experience comes from the destinations and projects in Herzegovina - trails of wine and cheese, then Ozren, Doboj – sport and recreation, Vranica, Fojnica – Recreational Centre Brusnica, Posavina – heaven for hunting and fishing, Drina – cross-border cooperation, Trebinje and i Herzegovina–Neretva Canton – strategic directions of tourism development, Bratunac municipality – development of agritourism, etc.
Development of tourist destination
One of the most recent projects in tourism is the building and promotion of a tourist product named “Ozren Outdoor”. The tasks included designing and setting up of a website www.ozren.org, creation of slogans, design and prepress of tourist brochures, wrote and translated texts, made striking photographs, completed GPS mapping and processing of trails, uploaded slide presentation to YouTube, SportyPal, Facebook and done many other small things like this business card in the shape of a bookmark.
Promotion
Here you can see front pages for the series of six promotional tourist brochures as a part of the “Ozren Outdoor” project. The slogan used is “Ozren – welcoming mountain of an active vacation!"
Our agency was a sponsor of several sport and recreational events, thus contributing to the values important to our region. We were sponsors of Ozren’s Mountaineering Marathon in 2012, as well as in the establishment of the first cycling and recreational club in Doboj, and organizers of the first – promotional cycling race Doboj 2011, together with other donors and sponsors, as you can see on the official posters:
Tourist signboards
Making of tourist signboards requires a lot of time, research and technical knowledge. Due to our experience in the work with GPS devices and subsequent data processing (.GPX) and usage of set of graphic tools, this task was given to our agency. The concept was developed in cooperation with the Tourist Association of Doboj Municipality and consultations with the mountaineering and cycling clubs which led to data content for the network of tourist and information boards that are currently being placed on the main hiking and mountain biking trails.
The goal of the tourist signboards project
The development and promotion of a new destination of outdoor tourism in Ozren mountain nearby Doboj, through the establishment of tourist infrastructure with the aim to allow easy and simple movement of guests and visitors, allowing them to get acquainted with Ozren attractions and contributes to their safety.
Independent agency "TrioS Konsalting" is specialized for MARKETING, especially in various types of promotional activities for which we use modern information technologies, electronic and printed media, internet, social groups and similar. We support social values of the Internet in very practical ways, allowing people to communicate, do e-commerce and the opportunity to share the knowledge through providing of interactive content. Our clients can be private and public companies, sport clubs, associations, informal groups of citizens, international organizations and similar.
When it comes to consulting, that is offering consultant services; we mostly offer technical support to companies that want innovative approach in the application of their strategies or projects through the usage of information and communication technologies. We often make promotional catalogues to the companies, catalogue for an individual product or the whole range of company’s products, design tourist and other brochures containing top-quality photographs and texts and professional translations to foreign languages.
The agency ‘TrioS Konsalting” was founded on 1st of June 2006, with the headquarter in Doboj, Republic of Srpska, Bosnia and Herzegovina. Our clients are mostly from Bosnia and Herzegovina and Serbia, while few of them are consulting firms from Belgium, Italy and Greece. We are fully committed to application of information technologies in the business and that’s why our team has a web designer and an expert for information technologies. Apart from permanent employees, we have a number of associates that we engage when necessary and when an individual job requires their participation.
Tatjana Spasojević – Owner and director
Marketing – compilation of strategic guidelines for a company development, development and promotion of products, improvement of sales, promotion of sport clubs, promotion of tourist destinations, marketing in tourism, compilation of marketing strategy for companies and organization.
Export – technical support to export-oriented companies, through the export procedures and business correspondence in Italian and English language.
Project proposals – development and compilation of project proposals, raising of donors’ funds as well as technical assistance during administration and execution of the donors projects.
EC Framework Contracts - senior expert in local and regional economic development, tourism and culture industries, experience with Eurecna (ITA), Planet (GRE), Emerging Markets Group (BEL), Ars Progetti (ITA), etc.
Siniša Pavlović – IT expert
Operational systems, installation, re-installation and updating of operational systems Windows (all kinds) and Linux.
Maintenance of web sites – protection of data and website integrity. Removal of viruses and malicious software, data recovery, domain buying, hosting, site and file uploading, SEO optimisation (bringing visitors to your site), installation of e-commerce and other applications, forum and blog administering.
Maintenance and service of computers, networks and equipment. Advices for selection and purchase of computers and equipment. Purchase over internet of airplane tickets, electronics, spare parts.
Branislav Lukić - multimedia assistant
Graduated at the faculty of information technologies at Slobomir P.
University in Doboj, as the informatics engineer. Branislav deals with the graphics and video processing using tools like Adobe Photoshop, Sony Vegas. He's author of dozens of graphics and video creations we used for the promotion of events, companies, sport associations etc. He's co-owner and administrator of the portal Balkan Android.
The funds of European Union and other donors are intended for the social and economical development of the regions and local communities, with the participation of interested partners like companies, institutions and individuals. The intention is that the donor funds through their realization contribute to resolution of issues like employment, improving quality of education, environmental protection, and sustainable development, information, cooperation between European regions and similar.
"TrioS Konsalting" offers technical support in project proposals compilation, implementation of project activities, search for donors and getting the funds for the development projects. Fieldwork can include data collection, organisation of experts meetings and workshops, plan and analysis working meetings, compilation of strategic documents and action plans, organization and delivery of various trainings, GPS marking and tracking, photo reports and similar.
Let us CREATE, ASSIST WITH or do GRAPHIC LAYOUT of your key documents of strategic importance or those you need to impress any reader with:
| PROGRAMME DOCUMENTS |
ANNUAL REPORTS |
PROJECT PROPOSAL |
| BUSINESS STRATEGY |
INFORMATIONAL PACKAGE |
PROJECT BULLETINS |
| MARKETING STRATEGY |
GUIDE FOR NEW EMPLOYEES |
INVESTMENT PLANS |
| METHODOLOGIES | INSTRUCTIONS | GOOD PRACTICE EXAMPLES |
| DEVELOPMENT SOLUTIONS |
BUSINESS BULLETIN |
REPORTS |
We have significant experience in the work with the donors like: USAID, SIDA, CARE, Oxfam, EBRD. We have more than five years of experience in implementation of development programmes from the field of local and regional economic development, financed by the Delegation of European Commission in BiH. This also includes implementation of several projects of so called “FWC Framework Contracts” of the European Commission, as individual consultants.
EBRD (TAM/BAS programme) - development of small and medium-sized enterprises through business consulting
The first successful contract co-financed by the European Bank for Reconstruction and Development (50%) was concluded in 2006 between Independent Agency “Trios Konsalting” and local company “Bor Trade” ltd. In accordance with the contract we rendered business advice services from the area of time and costs management, human resources development plan, promotion strategy (including web site and catalogue design), research of export opportunities. The team engaged consisted of 3 consultants
Care International – action planning and cross-border cooperation in tourism (BIH – Serbia)
In 2007 “TrioS Konsalting” agency won the tender and concluded the contract with Care International and became the leader of action planning process in six municipalities. The work on this project included the activities like motivating project participants to cooperation, building of human capacities, action planning, region branding etc. Our team consisted of five consultants.
Government of the Kingdom of the Netherlands
During 2008 we were engaged in several smaller projects out of which one was financed by the donors’ funds. The task was to assist in the research and preparation of the document "The study on Investment Potentials in Srebrenica and Bratunac Municipalities", financed by the Government of the Kingdom of the Netherlands.
Delegation of European Commission in BiH
Important donor project we worked on in 2009 was “Posavina – Heaven for Fishing and Hunting”, financed by the Delegation of European Commission. The research about the needs for professional education of project beneficiaries and compilation of the marketing guidelines for the tourist product of Posavina region in BiH, was performed as the part of that project.
OXFAM – regional planning of rural development and cross-border cooperation (BiH – CRO)
Drawing on the contract concluded in 2010 between “TrioS konsalting” and UCODEP (now OXFAM), the agency performed following tasks: Protection and valuation of the traditional, most important agriculture products of Herzegovina; strategic planning (short and medium-term) for the Herzegovina region regarding the development of villages and tourism; evaluation of local resources value for 
the development of agritourism in Herzegovina and Dubrovnik; analysis of the importance and influence of local environment; technical support in selection and elaboration of project proposals; management of workshops.
USAID and SIDA - support to tourism development in Bosnia and Herzegovina
During 2010 – 2011, “TrioS Konsalting” received grant funds with the task to develop, support and promote new product of outdoor tourism – mountain biking (MTB) at Ozren mountain in BiH. This task was performed with 3 engaged consultants who worked on 5 types of interventions and delivered:
Web marketing for the whole region of outdoor community of Ozren mountain,- GPS marking of trails, design and printing of the first regional promotional MTB brochure,
- Promotion of sustainable development in tourism (EU Agenda),
- Market research and determining market guidelines for MTB in the region,
Promotion of the project through the 2-days event.
The World Bank – YF Innovations Serbia/Adecom Group Serbia, development of business plan
2011 was a year marked by several advisory services to the Tourist Board of Doboj Municipality, regarding project proposals for various donors and marketing services to local companies from the construction and 
textile branches, and the assistance on the compilation of business plan for the Serbian firm “Adekom Group” from Pančevo.
Based on that business plan, this firm was selected by the World Bank and received grant in amount of 100,000 Euros intended for its realisation. “Adekom Group” plans to develop, patent, present and promote to the market new and innovative system for waterproofing in the construction business,
European Commission – Pilot project of social housing and implementation of the Annex VII of the Dayton Peace Agreement
Beginning of 2012 started with the assignment arising from the contract of European Commission with the Italian firm SpA “ARS Progetti”. TrioS Konsalting” gave its contribution by engaging 2 consultants on this task.
The Dayton Peace Agreement, agreement on refugees and displaced persons, establishes their rights to freely return to their homes. The task given to the “TrioS Konsalting” experts involved various activities especially in the field of employment, and education, like:
- Evaluation of current initiatives related to implementation of Annex VII, regarding rights of refugees and in
ternally displaced persons, plans of authorized institutions and donors for improvement of the situation in that field, as well as plans of investments in this field.
- Evaluation of the situation regarding existing initiatives to support sustainable solutions under the jurisdiction of appropriate institutions, current and future planned activities, if such exist,
- Evaluation of the situation regarding extremely endangered beneficiaries, who need accommodation, and similar activities.
World Vision Azerbaijan – Project proposal development
In 2013 international organization World Vision has engaged our consultant to lead the WV
Azerbaijan team and local NGO partner through the proposal strategy development and to be the lead writer in project proposal design process for the EU Call: Support to local initiatives on regional and rural development in Azerbaijan (Reference EuropeAid/134048/L/ACT/AZ). The global objective of this call for proposals for the Republic of Azerbaijan was to contribute to the reduction of regional socio-economic disparities and to the diversification of the economy by creating conditions for balanced and sustainable economic development across all regions of Azerbaijan. As a lead writer and proposal manager, the Consultant:
- Guided the overall process of proposal formulation, including log frame and budget;
- Performed micro level analyses of the selected economic zone(s) of Azerbaijan
- Identified strategic sector (s) that has a strong potential to be developed in 2-3 years;
The proposal has been approved by EC, on 1st of October 2013.
European Commission – Project proposal development:
“Provision of legal aid, rehabilitation and reintegration of former prisoners in Azerbaijan”,
During 2014 TrioS was engaged in several small consultancy activities related to local tourism initiatives in BiH, related to tourism product development and promotion. In addition to this, TrioS continued assistance to another project proposal development for the well known Social-Economic Innovation Center “Uluchay” from Azerbaijan. The Call for Proposals was issued under the European Instrument for Democracy and Human Rights (EIDHR) and Neighborhood Civil Society Facility (ref. EuropeAid/135-308/L/ACT/AZ). The project was titled "Provision of legal aid, rehabilitation andreintegration of former prisoners in Azerbaijan" and was successfully developed and later approved by EC Delegation of Azerbaijan.
ICT stands for “information and communication technologies”. The term is similar to “information technologies” (IT), but ICT primarily focuses on communication technologies, which includes Internet, wireless networks, mobile phones and other communication means. In the past few decades, information and communication technologies provided to the society an extensive network of new communication means and possibilities.